FAQ

1. Do you accept Money Order?
   No, we no longer to accept Money Order or Check.
   
2. Do you take credit card over the phone?
   Sorry we can't take credit card payment over the phone. We use PayPal to process credit card payment.
   
3. Do you accept pick up?
   Yes, we accept local pick up. Please email us (sales@boomingisland.com) for the further information.
   
4. How long I can receive my order?
   When your payment is cleared, we will ship out your order on next day.
   If you select FedEx Home Delivery, it will take 1-5 business days. (Southern California shall receive it on next day. East Coast shall receive it on 5th business day.)
   If you select USPS Priority Mail, it will take 2-3 business days.
   
5. Do you ship to Alask, Hawaii and Puerto Rico?
   Yes we ship to above states with Parcel Post or Priority Mail.
   
6. Do you ship to P.O.BOX and Military Address?
   Yes we ship to above addresses with USPS shipping method.
   
7. How to process shipping damage?
   If you find shipping damage, please email us immediately. We will file claim to FedEx or USPS they will go to pick up. After they pick up, we will replace another one for you.
   
8. If product is defect, what can I do?
   If product comes with manufacturer warranty, customer must contact with manufacturer directly.
   If the product comes with our warranty, please report us within valid period.
   
9. How to process product return?
   Please see our Return Policy.
   
10. Why join your Newsletter?
    We send out discount coupon to all the subscribers every week. You must subscribe our Newsletter then you will receive discount coupon.
    
11. Can I rate the product that I purchased from you?
    Yes, we welcome you to rate product that you purchase. Log in your account and go to the product page and find the Product Ratings on the bottom of the page.
    
12. Why purchase from your web store? How can I trust you?
    We also sell products on eBay. Our eBay ID is boomingisland. You can find our feedback rating is above 99%.
    We don't sell bootleg items.
    We also welcome you to leave us a review at resellerrating.com.